terms of service

By clicking the “Purchase” button, you, the purchaser of a product, subscription, or other services from www.auraiha.com, (hereinafter “Customer”) acknowledge the terms as outlined herein. You agree you are voluntarily entering into a binding legal agreement with auraïha (hereinafter “Company”), inclusive of the following terms and conditions mutually agreed upon: 

Please review these Terms of Use fully and completely prior to completing your purchase - by completing such purchase you are acknowledging your review and acceptance of this document in full, as well as our Terms & Conditions and Privacy Policy, found on our website at www.auraiha.com. If you do not intend to agree to these terms, do not complete your purchase. You as the Customer confirm you have conducted any additional research necessary to feel you understand the terms herein, and what is/is not included in your purchase today.


The company is engaged in the business of bringing pure ingredients to a simple skincare routine in an effort to enhance the natural beauty of all women. In essence, to give them a spa glow in under 5 minutes that fits everyone’s budget.

The company offers for sale the understanding that all cosmetics are a form of self-expression, allowing women to differentiate themselves. auraïha's initial creation is a unique product: a serum with plant-based micronutrient ingredients that helps skin repair and brightens skin tones. Development of additional products that follow the original concept of natural, clean-face beauty with a minimal amount of effort.

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate. We reserve the right but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected. 


The company may allow customers to post reviews of our Products, to be published on the Company’s website, or on various sales materials for the website or other products created by Company. The customer understands that he or she is not required to give a review, and understands that the choice to do so is freely up to the Customer. If the Customer provides Company with a review, the Customer understands the material will likely be published on the Company’s website and used in various social media channels. No payment or additional services will be provided in exchange for a review, and the Customer understands he or she is granting Company an unlimited, irrevocable license in perpetuity to use, publish, distribute, or repurpose any information provided to Company in any review provided. 


The customer understands the cost of the product being purchased is payable in full and must be successfully processed before Company or the relevant third party will ship the purchased product(s). The website will post information about the product, as well as the offered price, and any applicable shipping and handling costs owed by the customer. Costs are not negotiable nor refundable unless the Customer’s order was shipped incorrectly or damaged in the process of shipping.

Technology / Inventory 

The company is not responsible for any specific technology you may need in order to adequately view and utilize our website. Customer’s inability to access the website or the relevant purchase page(s) due to a technology issue on the Customer’s end does not qualify the Customer for a refund, nor does it alleviate the Customer of his or her responsibility to make a payment. The company reserves the right to limit product quantities, and/or to revise, suspend, or terminate any promotion, sale, product, or offering at any time with or without notice. 

Customer also agrees to receive any communication from Company - whether in regards to a pending order, customer service inquiry, or otherwise - electronically via email to the email address provided by Customer at checkout, or when the inquiry was made, and such communication shall be considered “in writing” to ensure compliance with any legal requirements, as applicable. 

Voluntary Participation

Customer understands and agrees that he/she is voluntarily choosing to purchase products and/or merchandise from Company as outlined on the Website, and is solely responsible for all payments, and reviewing item description, shipping times, and other item details prior to purchasing. Customer acknowledges and agrees that Company is not responsible nor liable to Customer should Customer sustain any injuries, incur harm, or encounter any negative ramifications, other than that which is required by law. The company may not be the manufacturer or artist responsible for the creation of the products being offered for sale, and if not, cannot be responsible nor liable for any such products being offered for sale. Customer agrees that he/she is fully responsible for his/her own decisions, including the decision to purchase any one or more product(s) from Company, and has independently decided that such product is right for him/her, Company is one which he/she wants to support, and any all other ancillary information.

Disclaimer /No Guarantees

The company cannot guarantee results or satisfaction from any product offered, and cannot make any representations or guarantees regarding individual results. The customer will hold Company harmless if he or she does not experience the desired results, or if the product is not as he/she desired, as long as the product received is that which was advertised on the website, and that which was ordered by the Customer. Customer understands that all products provided by Company herein are provided on an “as is” basis, meaning it is without any guarantees, representations, or warranties, including but not limited to warranties relating to quality, non-infringement, fitness for a particular purpose, merchantability, or expectation or course of performance. The customer is choosing to purchase the relevant product from the Company on a purely voluntary basis and does not hold Company responsible should the Customer become dissatisfied with any portion of his/her purchase. 

Customer agrees that he/she does not have a cause of action, legal remedy, and is not entitled to a refund should he/she not achieve the results desired following the use of the Product, other than any such guarantees made by Company, as long as Company delivers the product as described and pictured on the website. The customer also agrees to hold the Company harmless should any physical, emotional, or financial injury occur as a direct or indirect result of the use of the product purchased. The product(s) offered for sale are those which may or may not be useful to the Customer in his/her personal business or life. The customer understands Company cannot guarantee results from the use of a product and has no expectation of a specific result that he or she holds the Company responsible for. 

Intellectual Property 

Unless otherwise noted, Company maintains all copyrights and other intellectual property rights in all original work associated with or included in the products for sale, including but not limited to: artwork, design, documents, processes, worksheets, copy for website or sales pages, and any other original work created by Company. The customer agrees she may be granted a limited right to use selected materials with his/her purchase, but understands that the original proprietary rights remain with Company. Nothing in this Agreement shall constitute a transfer of ownership of any Intellectual Property from Company to Customer, nor grant any license to use the information. If the Company offers products and merchandise for sale that were created and/or manufactured by third parties, who maintain all intellectual property rights and ownership in the materials created and offered for sale.

Customer agrees and understands he/she is not to copy, repost, alter, publish, sell, assist others in selling, manipulate, distribute, or in any way exploit any of the content or intellectual property provided by Company or obtained through working with Company, without Company’s express written consent. If such behavior is discovered or suspected, Company reserves the right to immediately terminate the customer’s account without refund, as well as access to any other materials Customer may have purchased, without refund, and reserve the right to prosecute any actionable infringement or misuse to the full extent of the law.  


Customer agrees at all times to defend, fully indemnify and hold Company and any affiliates, agents, team members, artists or manufacturers that created products herein, or other party associated with Company harmless from any causes of action, damages, losses, costs, expenses incurred as a result of Customer’s purchases as well as any third-party claims of any kind (including attorney’s fees) arising from his/her actions as a direct or indirect result of Customer’s purchase. Should Company be required to defend itself in any action directly or indirectly involving Customer, or an action where we decide Customer’s participation or assistance would benefit Company’s defense, Customer agrees to participate and provide any evidence, documents, testimony, or other information deemed useful by Company, free of charge.


In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions. 


The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. 
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. 
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision

Dispute Resolution 

Should a dispute arise between Company and Customer, the parties agree to attempt to resolve by good-faith negotiations and discussions. (Customer agrees that failure to see results is not a basis for a “dispute” and agrees he or she does not hold Company responsible for any specific results, or those results which have been achieved by other Customers of Company.) 

If unable to reach a resolution informally, Customer and Company agree that to the extent allowable by current law, all disputes will be submitted for Arbitration by the American Arbitration Association, to be completed in Alberta, Canada within a reasonable amount of time. Customer and Company agree to participate in the arbitration process in good faith and in a manner that will effectively and efficiently resolve the dispute at hand, including the exchange of any materials, documents, or information. The decision made by the arbitrator is to be final and binding on both parties and is not to be appealed or otherwise set aside. It is to be enforceable in any court of proper jurisdiction as a judgment of law or decree. 

Applicable Law

This Agreement shall be governed by and under the control of the laws of Alberta regardless of conflict of law principles, and regardless of the location of the Customer. The customer understands this and agrees that the laws of Alberta are to be applicable here.